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	Student Telephones Dialing Phone Features Voicemail Features Need Help? Policy Faculty/Staff Telephones Move/Add/Change Line Telephone Features Voicemail Instructions Telephones & Pricing Departmental Phone Bill Cellular Phones/Calling Cards

Voicemail Features

Voicemail allows callers to leave messages in your mailbox if you are unable to answer your phone or if you are on another call.

Your voicemail messages will be retained for five days after you have listened to them. After five days, all opened messages will be automatically deleted by the system. If a message is not listened to, it will be saved until it is opened.

Voicemail options:
Access your voicemail:
1. Dial the access number (773) 687-3000 (or Ext. 7-3000 on campus).
2. When first prompt asks you to enter your "mailbox," enter your extension. (If you are calling from your own extension, you can just press #.)
3. The next prompt asks for your password.
  - When you access your voicemail for the first time, your password will be the same as your extension. Enter your password and #.
  - You will be forced to change your password right away if you are a first time user.
4. Once logged in, choose any of the voicemail options.
  
  Voicemail Options
  - To play your messages, press 2
  - To go to the next message, press 6
  - To delete a message, press 76.
  - To restore a deleted message (before ending current session) press 76 again.
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Change your password, press 84:
1. Enter your new password and #. (Your password may be 4-16 numbers or letters, except # or *.)
2. Enter the new password again and #.
3. Enter your old password and #.
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Record your greetings, press 82

You can record two types of greetings: external and internal.

An external greeting is your announcement to outside callers. An internal greeting is for callers from within DePaul University. You can record separate internal and external greetings.
1. Press 1 for external greeting or press 2 for internal greeting.
2. Press 2 to review current recorded greeting after choosing type of greeting.
3. Press 5 to record.
4. Speak after the tone.
5. Press # to end the recording.
6. Listen to commands to play back the greeting, delete the greeting or re-record the greeting.
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Record your name, press 89:

Your personal verification will be included in your greeting, outgoing messages, and in name dialing and remote notification responses.
1. Log in, press 89.
2. Press 5 to record. Wait for the tone, then record your name and, if you wish, your extension number.
3. Press # to end recording.
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Send an express message:

Express messaging allows you to leave a message in another mailbox without calling that person.
1. Dial the express messaging access number: 773-687-2000 or Ext. 7-2000
2. Enter the extension of the person for whom you are leaving the message and press #.
3. Leave your message.
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Fast-forward/rewind:
- To fast-forward through a message, press 3
- To rewind a message, press 1.
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