| Topic |
Contact Area |
Contact Information |
| Campus Connection – logging in, general use, etc. |
Technology Contact Center (Help Desk) |
312-362-8765 or Ext. 2-8765 |
| Campus Connection – technical problems |
Technology Contact Center (Help Desk) |
312-362-8765 or Ext. 2-8765 |
| Campus Connection - feedback or suggestions for future improvements |
- Portal Governance Board
- Portal Working Group
- PeopleSoft Steering Committee
|
Log in to Campus
Connection and submit your suggestions by using the “Comments / Feedback” link. |
| PeopleSoft administrative access – questions pertaining to the access request form |
Speak to the “functional security lead” for your specific area |
Names of “functional security leads” are listed here |
| PeopleSoft administrative access – questions or assistance in determining appropriate permissions for an employee or check on status of a request |
Speak to the “functional security lead” for your specific area |
Names of “functional security leads” are listed here |
| PeopleSoft – technical problems with administrative systems |
- Technology Contact Center (Help Desk)
- This is the best way to track a issue from the point of discovery
through resolution
|
312-362-8765 or Ext. 2-8765 |
| Time and Labor system – all questions, including access, usage, etc. |
Payroll Department |
312-362-8692 or Ext. 2-8692 |
Training for administrative systems (i.e. learning how to enter and use data for functional areas such as HR systems, Payroll systems, Financial systems, etc.)
Not the same as learning to use the general functions in Campus Connection |
Training for administrative access is provided within each functional area’s department |
People with new access permissions should speak to their managers to obtain appropriate training |
| Training for Campus Connection |
Instructional Technology Development |
- Look for the “Help” link when logged in to Campus
Connection for a quick guide that answers common questions
- Training sessions and quick guides are also available online at ITD's web site
|
| PeopleSoft Steering Committee |
This committee guides the upgrade of PeopleSoft |
David Miller, chair
dmiller@cs.depaul.edu |
| Portal Working Group |
- The Portal Working Group’s membership changes based on the issue or topic being addressed
- The group works on Campus Connection (portal) issues as directed by the Portal Governance Board
|
- To submit a recommendation, suggestion or comment about Campus Connection (the portal), log in to
Campus Connection and submit your suggestions by using the “Comments / Feedback” link
- For academic issues that the group is currently working on, contact Melissa Koenig, ITD mkoenig2@depaul.edu
- For all other issues (technical, administrative, operational) contact Richard Ashwell, IS rashwell@depaul.edu
|
| Portal Governance Board |
The Portal Governance Board oversees all enhancements to the Campus Connection (portal) system. |
Sharon Guan, ITD, co-chair xguan@depaul.edu |
Process improvements
(i.e., ideas or requests to study business processes and develop improvements using
technology) |
Information Services |
|
