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Policies for DePaul Card Use

When you receive a DePaul Card, you will sign an DePaul Card agreement which outlines the terms and conditions of DePaul Card usage.

General Terms:
  • This agreement is executed between the individual (the "cardholder") and DePaul University.

  • This agreement shall be for the length of time the cardholder is enrolled/employed at DePaul University.

  • This agreement is administered by the ID Services Office at DePaul University.

  • A cardholder will not be issued more than one active DePaul Card at any given time.

  • The cardholder's DePaul Card is the instrument the cardholder uses to access the system.

  • Should the cardholder's DePaul Card be lost or stolen, this fact must be reported to either the ID Services Office or the Help Desk (Technology Contact Center) immediately.

  • A fee will be charged for the replacement of lost or stolen cards. The fee will be waived for any DePaul Card that has been stolen with the presentation of a state or local police report. The ID Services Office will not accept any campus security reports to waive the fee.

  • If the DePaul Card is damaged it may be returned to the ID Services office along with a payment and a new DePaul Card will be issued to the cardholder.

  • DePaul shall not be liable for any loss, cost, damage or expense, whether physical, financial, psychological or otherwise, suffered or incurred by the cardholder in connection with, arising out of, or in any way relation to the use or attempted use of the cardholder's DePaul Card by the cardholder or any other third party.

Demon Express Account:
  • DePaul University reserves the right to determine hours or operation and the services available for purchase with this account.

  • This account is non-transferable to another individual's account.

  • If the cardholder's DePaul Card is lost or stolen, this fact must be reported to either the ID office or the Help Desk immediately. The cardholder is responsible for all transactions charged to the account until the card is reported missing.

  • At the end of the academic year the cardholder may request his/her account be closed. All refund requests must be for the full balance and are assessed a processing fee. If the cardholder separates the university they can request the refund upon their departure. Deposits made with 30 days prior to refund request will delay the processing of the refund.

  • The university may declare an account inactive if there have been no transactions for a period of 12 months at such time a $5.00 fee will be assessed annually.




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