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Lost or Stolen Cards

To prevent unauthorized use of your DePaul Card, report a lost DePaul Card to the ID Services office immediately. If you lose your card outside regular business hours, please report the loss to DePaul Public Safety.

Once reported, your card will be deactivated so that it cannot be used. Cardholders are responsible for all transactions that occur before the card is officially reported missing.

The replacement fee for lost/stolen cards is $15.00 for students.  The ID Services office is a cashless office, which means that you will have to pay for a new DePaul Card with Demon Express.  You can obtain a convenience card at any VTS machine (value transfer station) and deposit the $15 replacement fee on the card.  The replacement fee will be waived if a valid police report is presented. DePaul security reports are not valid. DePaul faculty and staff are not charged for a replacement DePaul Card.  When you visit ID Services to obtain a new DePaul Card, you must bring a valid photo ID.




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